Welcome to the CIH Solutions Blog

CMDB & Service Catalogue Design Workshop

CMDB & Service Catalogue Design Workshop

CMDB & Service Catalogue Design Security and Cloud Workshop   CIHS are hosting a series of CMDB design and Security and Cloud workshops in Central London. The main aim of the CMDB and Service Catalogue Design workshops will be to provide insight on the...

read more

MSPs – Delivering Outstanding Service Every Time

MSPs - Delivering Outstanding Service Every Time As a managed service provider, you live and die by the quality of your service. And naturally, you’re well ahead of the average organisation. This is what you do, after all. But perhaps you’ve identified a few chinks in...

read more

What Your Vendor ISN’T Telling You About Their CMDB Tool

What Your Vendor ISN'T Telling You About Their CMDB Tool Many organisations believe a CMDB will solve all their problems. Once they have it in place they’ll have rock-solid change control, a strong basis for IT project planning, and a clear path for disaster recovery...

read more
Case Study: Plymouth University prepare for ISO20000

Case Study: Plymouth University prepare for ISO20000

CIHS Help Plymouth University Prepare for ISO20000 CertificationBackground Founded in 1862 as a school of navigation, Plymouth is now the UK’s 15th largest university with around 27,000 students and more than 3,000 staff. A leading academic institution, Plymouth has...

read more

itSMF UK – ServiceTalk Magazine (Spring 2016)

Read our CMDB White Paper (The enduring Myth of CMDB) in the spring edition of the ITSMF UK ServiceTalk magazine. Download your copy here: http://goo.gl/OTgUrW To download all of our White Papers and Top ITSM Tips - visit www.itsmconsultancy.co.uk/resources

read more

SITS16 – Service Desk and IT Support Show

We look forward to seeing you at the UK's leading exhibition and conference for IT Service Management Professionals.  Come and see us on Stand 901. Join over 4,000 ITSM Professionals visiting over 70 IT Service Management suppliers.   See live software demonstrations...

read more

4 Top Tips to improve your SLA’s

“Service Level Agreements are the cornerstone upon which effective IT Service Management is based, and they are central to building and maintaining a positive relationship between the user community and the IT Department” It is not possible to understate the benefits...

read more

CMDB Data issues?

Admit it, your asset registers are a mess... You have dozens of spreadsheets and numerous databases, each filled with different headers, incomplete data, and duplicate records. Perhaps you’ve even tried to combine them in the past, but the task just seemed too big....

read more

IT Services lagging behind?

We’ll help you develop and implement an ITIL framework that aligns IT services with the needs of your business. Together we review your business objectives - taking in to account key drivers, IT initiatives and KPI requirements. We review your existing processes and...

read more

Welcome to the CIH Solutions Blog

CMDB & Service Catalogue Design Workshop

CMDB & Service Catalogue Design Workshop

CMDB & Service Catalogue Design Security and Cloud Workshop   CIHS are hosting a series of CMDB design and Security and Cloud workshops in Central London. The main aim of the CMDB and Service Catalogue Design workshops will be to provide insight on the...

read more

MSPs – Delivering Outstanding Service Every Time

MSPs - Delivering Outstanding Service Every Time As a managed service provider, you live and die by the quality of your service. And naturally, you’re well ahead of the average organisation. This is what you do, after all. But perhaps you’ve identified a few chinks in...

read more

What Your Vendor ISN’T Telling You About Their CMDB Tool

What Your Vendor ISN'T Telling You About Their CMDB Tool Many organisations believe a CMDB will solve all their problems. Once they have it in place they’ll have rock-solid change control, a strong basis for IT project planning, and a clear path for disaster recovery...

read more
Case Study: Plymouth University prepare for ISO20000

Case Study: Plymouth University prepare for ISO20000

CIHS Help Plymouth University Prepare for ISO20000 CertificationBackground Founded in 1862 as a school of navigation, Plymouth is now the UK’s 15th largest university with around 27,000 students and more than 3,000 staff. A leading academic institution, Plymouth has...

read more

itSMF UK – ServiceTalk Magazine (Spring 2016)

Read our CMDB White Paper (The enduring Myth of CMDB) in the spring edition of the ITSMF UK ServiceTalk magazine. Download your copy here: http://goo.gl/OTgUrW To download all of our White Papers and Top ITSM Tips - visit www.itsmconsultancy.co.uk/resources

read more

SITS16 – Service Desk and IT Support Show

We look forward to seeing you at the UK's leading exhibition and conference for IT Service Management Professionals.  Come and see us on Stand 901. Join over 4,000 ITSM Professionals visiting over 70 IT Service Management suppliers.   See live software demonstrations...

read more

4 Top Tips to improve your SLA’s

“Service Level Agreements are the cornerstone upon which effective IT Service Management is based, and they are central to building and maintaining a positive relationship between the user community and the IT Department” It is not possible to understate the benefits...

read more

CMDB Data issues?

Admit it, your asset registers are a mess... You have dozens of spreadsheets and numerous databases, each filled with different headers, incomplete data, and duplicate records. Perhaps you’ve even tried to combine them in the past, but the task just seemed too big....

read more

IT Services lagging behind?

We’ll help you develop and implement an ITIL framework that aligns IT services with the needs of your business. Together we review your business objectives - taking in to account key drivers, IT initiatives and KPI requirements. We review your existing processes and...

read more

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