Welcome to the CIH Solutions Blog

ITSM Vendor Selection

So you’re looking at ITSM vendors? You have visions of that perfect solution. The one that revolutionises your processes, saves time, reduces costs, and enables you to become ISO/IEC20000 compliant. But there’s a thought nagging in the back of your mind. You don’t...

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Implementing ITIL successfully

Implementing ITIL successfully - 5 pitfalls to avoid Well designed and well managed ITIL based service improvement initiatives will deliver significant benefits in any organisation. But, the unfortunate truth is that in the majority of cases, ITIL based initiatives...

read more

Welcome to the CIH Solutions Blog

ITSM Vendor Selection

So you’re looking at ITSM vendors? You have visions of that perfect solution. The one that revolutionises your processes, saves time, reduces costs, and enables you to become ISO/IEC20000 compliant. But there’s a thought nagging in the back of your mind. You don’t...

read more

Implementing ITIL successfully

Implementing ITIL successfully - 5 pitfalls to avoid Well designed and well managed ITIL based service improvement initiatives will deliver significant benefits in any organisation. But, the unfortunate truth is that in the majority of cases, ITIL based initiatives...

read more

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