4me Enterprise Service Management Application
Are you looking for an enterprise service management application that can help streamline your IT operations and improve collaboration between internal and external service providers? Look no further than 4me! Our team of experts can help take the strain out of implementing and optimizing 4me to meet your unique business needs and goals.
Built specifically to support the Service Integration and Management (SIAM) approach, 4me is the first enterprise service management application of its kind. It enables your internal and external service providers to collaborate seamlessly, while keeping track of service levels. With the fastest global response times and the most user-friendly interface, 4me is the perfect solution for businesses looking to improve their IT operations.
In addition to providing service desk analysts and support specialists with a fast and intuitive user interface that minimizes their administrative effort, 4me also offers a range of premium benefits, including:
- Automatic Tracking of SLAs: With 4me, you can automatically track all end-to-end SLAs, as well as the services provided by shared services organisations and managed service providers.
- Seamless Collaboration: 4me provides seamless and secure collaboration between all support domains within the same organisation, as well as with its managed service providers.
- Customizable Solutions: With 4me, you can customize your service management solution to meet your unique business needs and goals.
- Reduced Costs: By automating repetitive tasks and optimising your IT operations, 4me can help reduce costs while improving service delivery.
- Enhanced Compliance: With 4me, you can ensure that your IT operations are compliant with industry standards and regulations.
with Kia Virtual Agent
with Power BI
WITH MICROSOFT TEAMS
4Me Offers Complete Service Management Across Multiple Business Domains
Holistic Service Management
Seamless Collaboration
High Level Automation
Real-time Analytics & Insights
Security & Compliance
User Expereince Management
Incident Management
Virtual Assistant
Why Choose CIH Solutions?
When it comes to implementing a powerful and flexible IT Service Management (ITSM) solution like 4me, you want an experienced and reliable consultancy partner that can help you achieve your goals.
CIH Solutions is the consultancy and integration partner of choice for companies looking to implement and optimise their IT Service Management (ITSM) toolsets. With our extensive experience in implementing, configuring, improving, and optimising ITSM solutions, we know what works and what doesn’t. That’s why we love working with the 4me platform – it’s built from the ground up to incorporate best practice disciplines with SIAM at its core, making it a powerful and flexible ITSM solution. Which allows us to offer a range of services complementary to the 4me offering.
Authorised Reseller
As an authorised reseller of the 4me platform, we offer competitive pricing by passing our licence savings on to the customer directly. Our business is consultancy and integration, so when you contact us for a demonstration, you'll get through to a consultant, not a sales professional.
Virtual Administration
Our virtual administration service allows us to virtually administer a number of clients' on-premise, SaaS, CIHS Hosted, and 4me implementation with our flexible hourly Virtual Admin contracts.
Configuration and Consultancy
From single day engagements through full managed and guaranteed results-driven projects, our scalable configuration process provides full documentation and training solutions for whatever you may imagine your 4me system could do, allowing you to leverage across your business.
Integrations
We are also busy interfacing our own products, such as the Kia Virtual Agent, with the 4me platform. Additionally, we ensure that many of our other popular integrations and configurations are available within the 4me environment, including comprehensive Jira and Confluence integration, a range of Automation, AIOps, and inventory discovery toolsets for CMDB population and management.
