Stop guessing. Start solving.
The Automation Reality Check is a roundtable bringing together 12 IT professionals to tackle the problems that keep automation projects stuck. No presentations. No vendor demos. Just collaborative problem-solving with practitioners who’ve implemented automation across finance, healthcare, the public sector, and beyond.
One day. Real challenges with solutions you can implement immediately.
26th November 2025 | Eight Club Moorgate, London
From our CMDB Troubleshooters Roundtable
Previous Attendees
What We Are Trying To Help You Solve
There’s no strategy – just reactive decisions dressed up as transformation. You’re not alone in this. Most IT teams are stuck in the same place: knowing automation should help, but paralysed by too many tools and not enough straight answers.
- Projects that should take weeks drag on for months
- Tools don’t talk to each other
- You can’t prove the time you’re supposedly saving
- You’re stuck explaining to leadership why this is taking so long
- Every vendor claims their platform “does automation” – which tells you nothing about which tool for which job
- You pick one, it sort of works, then you realise it doesn’t integrate with half your systems
- Or you’ve automated a broken process and made things worse faster
- You don’t know which processes to automate first
- You’re unclear what outcomes you’re actually trying to achieve
- You need to build a business case but don’t know where to start
This roundtable exists to fix that. Twelve people who’ve hit the same walls you’re hitting. One day to solve the problems that keep your projects stuck.
What You Get
A framework you can use
Stop guessing which processes to automate first. You’ll get a practical method for choosing projects based on real impact – not vendor promises or whatever’s screaming loudest this week.
Tool clarity
Which automation platform for which job? Finally get straight answers about when to use what, instead of sales pitches disguised as advice or consultants saying “it depends.”
Your problem, solved
Bring the challenge that’s been sitting on your desk for months. The integration that won’t work. The project that’s stalled. Leave with a plan you can implement.
Peer experience
Learn what worked (and what spectacularly didn’t) for IT teams dealing with the same constraints, budgets, and stakeholder headaches you’re facing right now.
The Format
Small group. Real problems. Zero presentations.
What people bring: Participants bring their toughest automation challenges:
- Projects that have stalled or dragged on for months
- Tool decisions you’re stuck on (which platform for which job?)
- Integration problems between systems
- Proving ROI or measuring time saved
- Working out which processes to automate first
- Automation that’s running but you’re not sure if it’s actually working
Or just come to learn from others facing similar problems.
Who’s there: Around the table are people who’ve implemented automation across building societies, police services, healthcare trusts, and five-person IT teams. They’ve already made the mistakes you’re trying to avoid.
What to expect on the day:
- Morning session: We start with some snacks, coffee and introductions, and then get into what everyone is stuck on. No PowerPoints. No prepared speeches. Just honest conversation about what’s broken. Then we dig into problems collaboratively – practical troubleshooting, not theoretical frameworks.
- Working lunch: Enjoy great food from Eight Club Moorgate on us. A chance to recharge and continue conversations if you want – no pressure. Some of the best conversations happen over lunch when things stay relaxed.
- Afternoon: Deep work on specific challenges raised in the morning. Workshop solutions you can implement. Leave at 4:00 PM with clear next steps, not vague advice.
Why 12 people: This only works with 12 people. More than that, and the group gets too big for everyone to contribute properly. That’s why seats are limited.
Your Facilitators
Founded CIH Solutions in 2007 after seeing teams sold solutions they couldn’t maintain. Led 200+ ITSM implementations across the UK and Europe – from blue light services to building societies. Challenges conventional thinking: where vendors push complex systems, Chris builds practical solutions that work with real constraints.
Runs technical delivery at CIH Solutions across construction, finance, healthcare, law, and public sector. Integration expert covering SCCM, Intune, SolarWinds, vSphere, and systems held together with flat files. Core strength: transforming complex datasets into logical, maintainable configurations. Avoids checkbox-driven implementations – focuses on solutions that deliver operational value.
Co-founded Kelverion in 2010 to develop solutions for the IT process automation market. Previously VP EMEA at Opalis Software before its Microsoft acquisition. Built Kelverion around developing Integration Packs and services for Microsoft System Center Orchestrator, Azure Automation, and related platforms. Focuses on making automation accessible to organisations without requiring extensive development resources.
Greg Charman
Over 30 years in enterprise and managed services, with deep expertise in IT process automation and Microsoft System Center. Joined Kelverion in 2011 after working at Microsoft on Opalis (now System Center Orchestrator). At Kelverion, he drives solution architecture and product development. Focuses on helping organisations implement automation that supports business processes, not just technical capabilities.
Event Details
• Date: Wednesday, 26 November 2025
• Time: 9:30 AM arrival | 10:00 AM – 4:00 PM
• Location: Eight Club Moorgate, London
• Format: Roundtable discussion, 12 participants maximum
• Cost: Free
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