Our consulting services focus on building sustainable IT strategies that drive measurable value.
If you’re tired of a CMDB that looks good on paper but fails the moment change happens, this session is for you. We’ll cut through inflated accuracy metrics, tool-driven noise, and vendor promises to focus on what actually works in real environments—limited budgets, political resistance, and constant change included. You’ll leave with practical ways to make your CMDB useful, trusted, and defensible when it matters most.
✓ Solutions to your specific CMDB challenges from peer discussion
✓ Practical approaches that work with real budgets and constraints
✓ Clear next steps you can implement immediately
✓ Connections with IT leaders who understand your frustrations
✓ Confidence to push back on vendor promises that don’t match reality
“Stop making CMDB harder than it needs to be”
Chris brings 23 years of ITSM experience, specialising in solving CMDB problems most organisations don’t even realise they have. From blue light services to financial institutions, he’s led 200+ ITSM implementations across the UK and Europe. Known for challenging vendor-led CMDB thinking, Chris focuses on practical, sustainable solutions that work in the real world—especially where misleading metrics hide deeper issues.
Mike Walker is CTO at CIH Solutions, with extensive experience delivering CMDBs across public and private sectors. He specialises in integrating and transforming complex data from diverse sources to build practical, maintainable CMDBs that deliver real operational value—not checkbox compliance.
Because the best solutions come from real conversations. When you put 12 people with similar challenges in a room, the collective experience creates breakthroughs that no webinar or consultation can match. We've run these workshops for years - the magic happens when people start sharing what actually went wrong, not just what worked.
Your biggest CMDB challenge (it's okay if you do not have a challenge, you're still welcome, promise) and an open mind. Come prepared to share what's not working - the more specific, the better. Any relevant documentation is welcome but not required. We're more interested in your problems than your PowerPoints.
No. We're not here to sell you anything. This is collaborative problem-solving where everyone contributes and everyone benefits. If you want product demos, this isn't for you. If you want real solutions from people who've been there, it is.
There's no such thing. We've helped 5-person teams implement CMDBs without dedicated resources and police services reconcile data from six different systems. Every challenge teaches something. Your "basic" problem might be exactly what someone else needs to hear. Again, you are still more than welcome if you do not have any challenges.
We will send you an email with a meeting link for a brief chat about what you'd like to get out of the session. This helps us tailor the discussions to the specific challenges people are bringing.
Discover how CHS Solutions can help you achieve measurable performance and compliance.
Call for Inquiry
We don’t believe in one-size-fits-all consulting. Each industry faces distinct challenges — and our team adapts ITIL-based methodologies to fit your environment, objectives, and culture. From assessment to delivery, we focus on clarity, collaboration, and continuous improvement.
Understand your sector-specific IT challenges.
Build governance and optimization plans tailored to your operations.
Deploy processes, tools, and automation for measurable results.
Track KPIs, evolve systems, and embed continuous improvement.
Have a glance at the calendar and select a good time for you.
