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Case study cover image in the Success stories worth exploring section of the CIH Solutions homepage, linking to one of the CIHS ITSM client engagements

CIHS Assessment Helps Plymouth University prepare for ISO20000 Certification

Case study cover image for the CIHS assessment that helped Plymouth University prepare for ISO/IEC 20000 certification, one of the featured CIH Solutions ITSM engagements

CIHS ITIL knowledge of what works and what doesn’t is invaluable

We’re the front door to IT. Everything comes through the IT Service Desk and we work really hard to instil the trust that if

Case study cover image for a CIH Solutions client testimonial noting that CIHS ITIL knowledge of what works and what does not is invaluable, from the homepage success stories section

CIHS Consultants Help CJC Ltd Select, Configure& Implement ITSM Solution

Since 2007, when their partnership was finalised, CJC Ltd have provided a comprehensiverange of managed services to their single largest client, a global leader

Case study cover image for the CIH Solutions engagement where CIHS consultants helped CJC Ltd select, configure, and implement their ITSM solution, from the homepage success stories

Assured Data Protection Case Study

Case study cover image for the Assured Data Protection engagement with CIH Solutions, from the homepage success stories section on CIHS ITSM client work

Flexing to our Clients’ needs – DSP Case Study

Case study cover image for the DSP engagement on flexing to client needs, from the CIH Solutions homepage success stories section on CIHS ITSM client work

Powering Rapid Growth – Rapid Addition Case Study

AI in ITSM: From Confusion to Clarity

AI in ITSM. Everyone’s talking about it. Nobody knows where to begin. This roundtable is for IT professionals who want clarity, not another sales

Automation Reality Check Where To Start

A one-day, practitioner-led roundtable for IT professionals facing stalled automation initiatives. No vendors, no presentations—just real challenges and proven solutions from peers across industries.

CMDB Troubleshooters Real Problems Real Answers

A small-group, peer-led session for IT leaders frustrated with CMDBs that collapse under real change. Cut through inflated metrics, vendor noise, and theory to

The Enduring myth of CMDB – White Paper

Although entitled ‘The Enduring Myth of CMDB’ this white paper is actually about configuration management. My aim is to show that although a CMDB

Whitepaper: Knowledge Management for ITSM

As with most terms found in IT the term Knowledge Management means different things to different people. There is much available on the subject

Improving IT Change to drive Business Value

I think it is safe to assume that IT change management, as defined by ITIL v3, is well known to the majority of ITSM

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Will Finn profile picture
Will Finn
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Thanks Chris, Mike for your excellent ITSM and AI workshop I attended this week. It was a great format, an expert presentation from Sam and Aimilios on AI capabilities and current limitations and then thinking through operational use cases and applications.
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Steve Ward profile picture
Steve Ward
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An incredibly informative and transformational experience that completely shifted my mindset on how I think about and approach AI within my organisation. Having access to genuine experts, alongside like-minded professionals, created fascinating and deeply insightful discussions. The hospitality was second to none! Thank you Chris, the CIH team and all who attended, don't leave me off the invite for the next one.
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Adam Phillips profile picture
Adam Phillips
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I had the pleasure recently of attending an Automation workshop organised by CIH, and it was an excellent experience from start to finish. The day was well-structured, engaging, and packed with excellent insights on automation strategy. Chris did a brilliant job hosting, and the venue added to the overall quality of the event. It was also a fantastic chance to connect with peers and subject matter experts. I’d strongly recommend these workshops to anyone interested in automation and look forward to joining more CIH hosted sessions in future. Thanks to Chris and the team!
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Ian Wall profile picture
Ian Wall
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I recently attended an Automation workshop hosted by CIH, this was a very well run, enjoyable and informative day spent discussing the subject and getting advice on our own plans for Automation initiatives. Chris was a fantastic host, it was held in a great venue and the session was a good opportunity to network with other attendees and subject matter experts. I would definitely recommend attending future workshops and look forward to attending a future event.
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Sam Attias profile picture
Sam Attias
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Attended an excellent workshop on the topic of Automation in ITSM hosted the CIH team in London. Very informative discussion and professionally presented. Thanks again to Chris and the rest of CIH team. Sam
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Paul Walmsley profile picture
Paul Walmsley
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I found the workshop really informative, great subject matter experts with real world examples, came away with plenty to think about and implement in my own journey in to automation
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Chevonne Hobbs profile picture
Chevonne Hobbs
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Really enjoyed attending the Automation Workshop; everyone had the opportunity to discuss what automation means, how and where it can be applied and a plan on how to move forward. Brilliant expertise around the table, sharing experiences, challenges, quick wins and a great networking opportunity - thanks CIHS for hosting! Looking forward to the next one.

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Featured Case Study: Governance That Scales

Discover how CHS Solutions helped a multinational financial services firm reduce downtime by 45% and achieve full audit compliance through ITIL-aligned governance and automation.

CIHS ITIL knowledge of what works and what doesn’t is invaluable

CIHS ITIL knowledge of what works and what doesn’t is invaluable

We’re the front door to IT. Everything comes through the IT Service Desk and we work really hard to instil…
CIHS Consultants Help CJC Ltd Select, Configure& Implement ITSM Solution

CIHS Consultants Help CJC Ltd Select, Configure& Implement ITSM Solution

Since 2007, when their partnership was finalised, CJC Ltd have provided a comprehensiverange of managed services to their single largest…

Featured Case Study: Governance That Scales

Join our experts as they discuss how IT leaders can prepare for the future of governance, manage cross-platform visibility, and sustain performance under changing business conditions. 

Expert Insights

Learn directly from certified ITIL consultants and industry leaders who share proven governance strategies to elevate your IT operations.

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Explore practical, field-tested approaches designed to optimize IT performance, strengthen compliance and business goals.

Actionable Takeaways

Walk away with clear, actionable steps to improve visibility, streamline operations, and maximize your organization’s ROI.

Featured Case Study: Governance That Scales

Join our experts as they discuss how IT leaders can prepare for the future of governance, manage cross-platform visibility, and sustain performance under changing business conditions. 

Expert Insights

Learn directly from certified ITIL consultants and industry leaders who share proven governance strategies to elevate your IT operations.

Real-World Frameworks

Explore practical, field-tested approaches designed to optimize IT performance, strengthen compliance and business goals.

Actionable Takeaways

Walk away with clear, actionable steps to improve visibility, streamline operations, and maximize your organization’s ROI.