Enterprise Level IT Software Management Solutions

We develop solutions that align your business goals with technology to deliver maximum value.

We do this by really understanding our client’s challenges and using our extensive knowledge and experience of ‘the art of the possible’ across a wide range of technology solutions.

We offer a broad range of IT service and enterprise service management solutions from ITSM hosting and managed services to toolset implementation and integration. Whether you want us to deliver a full, end-to-end service or just one or more of these elements, our innovative approach will help you to focus on making the right decisions to achieve the best results for your business.


Our Services

We provide a wide range of IT service and enterprise service management solutions for your business to run more productively and efficiently.

ITSM Hosting

Using our own AWS or Azure environments, we can offer you enhanced flexibility and a bespoke service – without the hassle of hosting on-premise.

ITSM Managed Services

Choose from three levels, depending on your needs: virtual administration, a fully managed service, or a fully managed service plus hosting.

kia Virtual Agent

kia uses AI technology to let your employees and customers interact 24/7 with your existing support services – without eating up valuable staff time.


Need support to identify and specify your business requirements? We offer diagnostic and solution consultancy services to find the right option for your business.

Our Process

Our main aim is to take the stress out of your IT and provide a seamless solution and that starts right at the point of booking your free consultation.

Free Consultation

Simply book your appointment with one of our experts, no strings attached.

Understanding Your Goals

We'll discuss your business requirements and how our flexible solutions can help you get there.

Right Solution for You

We work with a range of leading vendors and will always recommend the right solution to meet your specific business needs.

Forming A Partnership

We'll become part of your team, with a constant focus on delivering your business goals with our ITSM services.

About Us

CIH Solutions Ltd. (CIHS) is a multifaceted software integration consultancy that empowers organisations to redefine and streamline their businesses using transformational technology.

With extensive cross-industry experience, CIHS are specialists in IT Service and Enterprise Service Management. Combining best practice consultancy products, alongside technical toolset implementation, development, integration and training services, CIHS create innovative solutions to help companies focus on making the right decisions to achieve the right results.

Established in 2007 and operating throughout the UK and mainland Europe, CIHS is ITSM toolset agnostic with a portfolio of over 200 ITSM implementations.

Meet Our Dedicated Team

Founder & CEO

Chris has 23 years’ experience in ITSM, working with clients across the globe on process engineering, best practice, CMDB design and toolset implementation.

Chief Technology Officer

Mike joined CIHS in 2015. He is a technologist specialising in the ITSM sector, with global experience in multiple toolset implementations across many industries.

Head of Managed Services

LJay delivers hands-on involvement in large scale ITSM toolset implementations, along with end-to-end product development across multiple business functions.

Client Services Director

Alex has 20+ years of experience in higher education, designing and delivering IT, library, and admin services. She is a qualified Business Analyst with expertise in continuous service improvement.  

ITSM Administrator

Gabriel, a University of Manchester graduate, supports ITSM toolset configurations, custom feature development and enhancements across our diverse customer base.

Business Analyst

Timi has experience in business analysis and digital services, specialising in driving operational improvements.  Timi is a skilled Business Analyst committed to continuous improvement

Marketing Executive

Karan has a Master’s in Strategic Marketing; he develops digital and social campaigns, coordinates events, and collaborates with partners to promote CIHS and our partner solutions. 

Who We Work With

Our main aim is to take the stress out of your IT and provide a seamless solution and that starts right at the point of booking your free consultation.

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