Cherwell Software Services
Our Enterprise Service Management knowledge and experience are complemented by unparalleled expertise in Cherwell Software implementation and hosting. Arrange a call to see how we can help you get the best out of your Cherwell solution.
Our Cherwell Software Services are valued by customers across multiple sectors, including Finance, Retail, Construction, Managed Service Providers & numerous Public Sector organisations. Our unrivalled experience with Cherwell, combined with Best Practice and Complementary toolset knowledge, allows our clients to fully leverage the capabilities not only of Cherwell, but of a range of integrated IT Toolsets.
10 Ways Cherwell Can Help
Why Choose CIH Solutions?
Messaging across your business allows you to leverage Cherwell as an Enterprise Service Management toolset, beyond IT.
Experience state-aware messaging for your Incidents, Problem, Requests, Changes and Approvals.
Dynamic messaging saves time and reduces your overflowing mailbox.
One of our most popular integrations is Cherwell-to-Jira true two-way communication.
This mApp now only keeps Cherwell and Jira in sync, it also provides advanced features such as approvals in one system to progress workflow in the other, as well as visual updating of processes in Cherwell.
Check out our video to watch us practice what we preach with our own Cherwell-Jira integration for our Virtual Admin agreement.
KIA is our Service Management platform agnostic Virtual Agent using Natural Language Recognition and dozens of pre-defined Service Management topics.
The familiar Microsoft Teams interface makes KIA a one stop shop for your internal and external customers to interface with your ServiceDesk.
Handle IT, HR and Facilities requests, knowledge search, approvals, updates and service queries from a single interface.