ServiceNow, is a leading IT Service Management solution that streamlines and automates your business processes. With our extensive knowledge and experience in Enterprise Service Management means that we can guide you to unlock the full potential of ServiceNow, ensuring seamless integration and maximum efficiency. By leveraging our expertise, we empower your organisation to drive digital transformation, enhance customer satisfaction, and achieve long-term success.
ServiceNow is a secure and scalable ITSM Platform that breaks down silos by bringing data, processes and ITSM tools into one cloud-enabled platform.
ServiceNow uses built in best practices and workflows to consolidate your ITSM tools into a single platform. AI and machine-learning reduces the burden on your IT staff and self-serve issue resolution helps improve employee experiences. Gain full visibility with built-in dashboards and real-time analytics. ServiceNow is a modern ITSM solution that benefits your whole business and your customers.
Deliver ITSM on a Single Platform
Use built-in best practices to rapidly consolidate disparate tools to a single system of engagement in the cloud. Harness your shared data and analytics with the most trusted IT service workflows.
Improve IT Productivity
Use AI to increase agent efficiency and speed up issue resolution. Unburden IT as incidents get auto assigned to the correct resolution team. Automate DevOps change approvals
Optimise IT Service operations
Create a modern, compelling IT service experience. Run secure, automated digital operations to predict and prevent issues, increase productivity and deliver scalable services.
Create Resilient Service Experiences
Shape service experiences for employees anywhere, with always-on IT services. Automate support for common requests with virtual agents that understand simple, human language.
Achieve New Insights
Deliver high-quality services proactively and at scale while you continually improve your processes. Gain full visibility with built-in dashboards and real-time analytics.
Remove friction with mobile
Enable employees to find answers and collaborate across IT, HR, facilities, finance, legal and other departments – all from a modern mobile app that runs on a single platform.
How Service Now Can Help your Business
Why Choose CIH Solutions?
CIH Solutions have been implementing, configuring, improving and optimising IT service management toolsets since inception and we love the way that ServiceNow breaks down data silos bringing your ITSM tools into one platform. This allows us to offer a range of services complementary to the ServiceNow offering.