Ivanti
Ivanti Neurons for ITSM allows you to Automate workflows, eliminating costly manual processes, while making your business more efficient, compliant and secure. Whether you’re looking for an IT helpdesk/support ticket solution or need to perform more advanced ITIL service management processes, Ivanti Neurons for ITSM can easily scale and adapt to meet your specific business needs.
Our Ivanti services are designed around ensuring that you can leverage the Neurons features for optimal IT Service Management and can seamlessly expand the platform to other areas of your business including Asset Management, HR, Facilities, Project and Programme and Governance and Compliance.
About Ivanti
Optimise your assets
Gain complete visibility to maximise the performance and value of your hardware and software assets.
Engaging Self-Service
Transform the service experience for your users with AI-powered chatbots and service portals.
Improved Service Quality
Automation services empower service owners and business managers to adapt, design and take control of workflows without any coding, improving service quality and consistency.
Stay Connected
Staff and users can employ their mobile devices to stay connected no matter where they are.
Actionable Insights
SaaS, on Prem or fully hosted and managed by CIHS
Why Choose CIH Solutions?
Ivanti Hosting and Management
CIHS offers fully hosted and managed implementations of Neurons for ITSM providing access to a range of integration options, innovative products and best practice processes, delivered in adherence with our ISO27001 and CyberEssentials+ accreditation you can be sure that your system is in safe hands.
Managed Service and Virtual Administration
As some of Europe's most experienced ITSM consultants we provide several tiers of managed service and virtual administration for client’s: on-premise or SaaS implementations with our flexible token based monthly tiers or draw down agreements
Configuration Consultancy
From single day engagements through full managed and guaranteed results driven projects; our scalable configuration process provides full documentation and training solutions for whatever you may imagine your 4me system could do allowing you to leverage across your business.
ESM Adoption
Looking to expand your usage of Ivanti across other business domains, our experienced consultants understand the challenges experienced and the flexibility needed to transpose IT Service Management principles to Enterprise Management.
Integrations
Popular solutions that we've provided to other customers from small features such as linking your Calendar presence to Ivanti through to full data driven Workflow Solutions. Talk to us about integrating your existing tools to provide automation and enhanced data quality.
