A day for university teams running Halo to hear how others are approaching the same decisions, with practical help to take back to your own service. Run in collaboration with Halo.
We’re running this event to bring together people who use Halo and face similar constraints, challenges, and goals, so they can compare notes and see what works in a university or specialist college setting. We want everyone to leave with practical ways to get more value from the platform.
We’re keeping the spaces limited so everyone has a chance to contribute, and we’re bringing examples and experience from working with others who are trying to make the same improvements as you. We’ll also have a pre-configured Halo instance to demonstrate anything that’s best shared directly in the system.
Because of the nature of individuals drawn to work in the HE sector, we’ve found the culture is more collaborative and open to sharing ideas and challenges. This aligns perfectly with the working environment Halo provides for all graduates hired each year.
Ultimately, we hope you’ll leave the day with ideas for your own Halo implementation and other takeaways that might not necessarily be related to Halo.
We’ll be guiding the session to cover topics such as:
Depending on how the conversations flow, we may also dive deeper into:
| 09:30 | Arrival and refreshments |
| 10:00 | Welcome and introductions |
| 11:00 | The Service Data Model: what good looks like, and where most higher education teams sit today |
| 12:00 | How that structure underpins your CMDB and anything you layer on top of it |
| 13:00 | Lunch, supplied by us |
| 14:00 | AI and chat: a working view rather than a deep technical one |
| 15:00 | Group discussion and takeaways |
| 15:30 | Networking and close |
Founder and CEO, CIH Solutions
Founded CIH Solutions in 2007 and has spent the years since working on service management for organisations across the UK and Europe, including universities. He opens the day and keeps the discussion moving, which mostly means making sure the quiet end of the table gets asked as often as the loud end.
CTO, CIH Solutions
Mike spent around seven years inside a Russell Group university, so he knows what it is like to support academics, students, and professional services staff, each of whom expects something different from IT. He presented at HaloSphere 2025, and the password reset, exam room booking and asset disposal clips we have been sharing are three of the solutions he showed there. He has plenty more, and a day with a room full of universities is the excuse he needs to get them out.
[Photo to come]
[ROLE], Halo
[BIO, Halo to supply]
Reviews posted on Google by people who attended our earlier round tables.
No. It is aimed at people running Halo in higher education, but if you are evaluating it, or you have inherited it recently, you will get as much from the room as anyone.
Not very. It is built for people who own services rather than configure them. Halo administrators are welcome, but less of it will be new to you.
Yes. Plenty of people get the most from a session like this by hearing how others have handled the same decisions.
We would rather spend a day with people who run higher education IT services than run another webinar. You get practical help. We gain a better understanding of the problems higher education faces right now, which sharpens what we offer the sector. After two decades in, a room like this helps us keep learning. Halo are always happy to hear directly from customers too.
Thursday 12th November 2026
09:30 arrival, 10:00 start
Eight Club Bank, London
Round table discussion
Free to attend, limited places
