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Read more about the article How ACH Group saved 2 hours per day and achieved an 87% SLA by implementing HaloITSM

How ACH Group saved 2 hours per day and achieved an 87% SLA by implementing HaloITSM

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Saving two hours of manual admin work per day Achieving an 87% SLA which is increasing month on month   Improve clarity with a fully functional CMBD and change management system.At…

Continue ReadingHow ACH Group saved 2 hours per day and achieved an 87% SLA by implementing HaloITSM
Read more about the article How The Rodillian Multi Academy Trust improved visibility and efficiency with HaloITSM

How The Rodillian Multi Academy Trust improved visibility and efficiency with HaloITSM

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Saved time with the self service portal Improved efficiency with the ITSM Solution being modern and intuitive.  Complete visibility for technicians and management.Quickfire Q&A Case Study with The Rodillian Multi…

Continue ReadingHow The Rodillian Multi Academy Trust improved visibility and efficiency with HaloITSM

AO.com’s rapid growth required HaloITSM for visibility and automation of operations

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30 hours saved per week 15 minutes to implement new requests  Unparalleled system speed with a modern, easy to use UX/UIAt a glanceRequirementsIncreased autonomy for configuration changesCost savings without a reduction…

Continue ReadingAO.com’s rapid growth required HaloITSM for visibility and automation of operations
Read more about the article How Cardiff City Council reduced their ongoing IT costs by implementing HaloITSM

How Cardiff City Council reduced their ongoing IT costs by implementing HaloITSM

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Clear visibility of 13,000 tickets logged per month across 50 teams Increase in efficiency, saving time and money.  Fast and accurate responses to internal and external enquires. At a glanceRequirementsA system…

Continue ReadingHow Cardiff City Council reduced their ongoing IT costs by implementing HaloITSM
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